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GSTIN: 29EJXPS5100K2ZE
Indian Pathology Lab
Lab Owner
LAB TYPE
Pathology Lab
LAB NAME
Indian Pathology Lab
LAB OWNER
Mr. Dharmendra Singh
LAB LOCATION / CITY
Uttar Pradesh
Mr. Dharmendra Singh has been in the lab business for the last 10 years. Before entering the diagnostic industry, he worked as a teacher. With hard work and dedication, he started his own lab, Indian Pathology Lab, with a dream of providing better healthcare services to people in his area.
In the early days, he managed reports and patient records using MS Word. Most of the work was done manually. As the number of patients increased, managing everything became difficult and time-consuming.
One day, one of his friends told him about Labsmart. He took a 3-days trial and decided to try it. What impressed him the most was how simple the software was. In fact, his employee learned how to use it within just 10 minutes.
Today, he says choosing Labsmart was one of the best decisions for his lab.
Before using Labsmart, many daily tasks took extra time and effort.
The staff had to check and enter dates manually every day. Small mistakes could happen while entering patient information. Reports had to be printed on letterheads, then photos were taken and sent to patients. Sometimes the photos were unclear or blurry, which created confusion.
Billing calculations were also done manually. Tracking daily income, patient records, and business performance was not easy. If Mr. Dharmendra was away from the lab, he had no easy way to know what was happening inside the lab.
He wanted a system that could make work simple, reduce mistakes, save time, and help him run the lab more professionally.
After taking the Labsmart demo, Mr. Dharmendra realized that the software could solve many problems that he faced every day.
One thing he liked immediately was that the software automatically manages dates. Staff no longer have to worry about entering the correct date every day.
Another useful feature is automatic gender selection. If a patient's title is entered, the software automatically selects male or female, saving time and reducing errors.
He also liked the report status feature. When a sample is collected for testing, the software shows whether the report is under process or completed. This helps both staff and patients stay informed.
The online report sharing feature became another major benefit. Instead of printing reports and sending blurry photos through WhatsApp, reports can now be downloaded and shared directly with patients in a professional format.
Labsmart helped Indian Pathology Lab by providing:
After using Labsmart, Mr. Dharmendra noticed many positive changes in his lab.
Today, even when Mr. Dharmendra is away from the lab, he can see how many tests have been performed and how the lab is performing. This gives him confidence and peace of mind.
More importantly, he feels secure knowing that everything is recorded properly and can be accessed whenever needed.
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"Before Labsmart, we used MS Word and did many things manually. It took a lot of time and there were chances of mistakes. After using Labsmart, our work became much easier. Dates come automatically, billing calculation happens automatically, reports can be sent directly on WhatsApp, and we can see our business from anywhere. My employee learned the software in just 10 minutes. The support team is very helpful and explains everything clearly. Because of Labsmart, I feel more secure and professional. I recommend every lab owner to first use the software and then decide. I am very happy with Labsmart."
- Mr. Dharmendra Singh, Indian Pathology Lab
Indian Pathology Lab
Lab Owner
LAB TYPE
Pathology Lab
LAB NAME
Indian Pathology Lab
LAB OWNER
Mr. Dharmendra Singh
LAB LOCATION / CITY
Uttar Pradesh
Mr. Dharmendra Singh pichle 10 saalon se lab business mein hain. Lekin unki journey ek lab owner ke roop mein nahi, balki ek teacher ke roop mein shuru hui thi. Teaching profession se healthcare field mein aana unke liye ek bada decision tha, lekin unhone himmat nahi haari aur apni mehnat se Indian Pathology Lab ki shuruaat ki.
Shuru mein lab ka kaam manage karne ke liye woh MS Word ka istemal karte the. Patient details, reports aur billing ka kaafi kaam manually karna padta tha. Jaise-jaise patients badhne lage, kaam bhi badhne laga aur har cheez manage karna mushkil hone laga.
Ek din unke ek dost ne unhe Labsmart ke baare mein bataya. Pehle unhone 3 din ka trial liya. Demo dekhne ke baad unhe laga ki yahi woh software hai jo unki lab ko ek professional level par le ja sakta hai. Aur tab se unhone Labsmart use karna shuru kar diya.
Labsmart se pehle daily kaam mein bahut choti-choti problems aati thi jo dheere-dheere badi pareshani ban jaati thi.
Har roz date manually check karke dalni padti thi. Agar galti ho jaye toh reports aur records mein problem ho sakti thi.
Patient ka naam likhne ke baad male ya female bhi manually select karna padta tha. Yeh chhota kaam lagta hai, lekin roz bahut saare patients ke saath time leta tha.
Reports banane ke baad unhe letterhead par print karna padta tha. Phir report ki photo kheench kar WhatsApp par bhejni padti thi. Kai baar photo clear nahi aati thi aur patients ko report padhne mein dikkat hoti thi.
Billing bhi manually calculate karni padti thi. Calculator aur kagaz ki madad se total nikalna padta tha. Ismein time bhi lagta tha aur galti ki possibility bhi rehti thi.
Sabse badi baat yeh thi ki agar Mr. Dharmendra lab se bahar hote the, toh unhe pata nahi chal pata tha ki lab mein kitne tests hue, kitni earning hui aur kya kaam chal raha hai.
Labsmart use karne ke baad unki kaafi problems solve ho gayi.
Ab date automatically aa jaati hai. Roz date check karne ki zarurat nahi padti.
Patient ka title dalte hi software automatically gender select kar leta hai. Isse time bachta hai aur mistakes bhi kam hoti hain.
Jab sample collect hota hai, toh software report ka status dikhata hai ki report process mein hai ya ready hai. Isse patients ko bhi update dena easy ho gaya.
Sabse bada fayda report sharing mein mila. Ab reports directly PDF format mein download karke WhatsApp par bheji ja sakti hain. Na print karne ki zarurat aur na blurry photo bhejne ki tension.
Unhe billing feature bhi bahut pasand aaya. Pehle calculator se total nikalna padta tha, lekin ab software khud hi billing calculate kar deta hai.
Patients ka trust bhi badha hai kyunki har test ka rate software mein clearly dikhte hai. Ab patients ko lagta hai ki billing transparent hai.
Labsmart helped Indian Pathology Lab manage their complete workflow in one place:
Labsmart use karne ke baad Indian Pathology Lab mein kaafi positive changes aaye:
Aaj Mr. Dharmendra kahin bhi ho, apne mobile se dekh sakte hain ki lab mein kitne tests hue, kitni earning hui aur kya kaam chal raha hai. Isse unhe confidence milta hai aur lab ko professionally manage karne mein madad milti hai.
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"Pehle hum MS Word mein kaam karte the aur bahut saari cheezein manually karni padti thi. Date dalna, billing karna, reports bhejna sab mein bahut time lagta tha. Labsmart aane ke baad hamara kaam bahut easy ho gaya hai. Reports direct WhatsApp par bhej sakte hain, billing automatic ho jaati hai aur kahin se bhi lab ka kaam dekh sakte hain. Sabse achhi baat yeh hai ki support team hamesha help karti hai aur har cheez achhe se samjhati hai. Labsmart use karke mujhe apni lab zyada secure aur professional lagti hai. Main har lab owner ko kahunga ki pehle use karke dekho, phir khud samajh aa jayega."
- Mr. Dharmendra Singh, Indian Pathology Lab
